Every player should know that an online casino is officially operated from some country (or territory with a special status – jurisdiction). If an online casino wants to operate in a specific country, this country must have friendly legislation towards online gambling. That is, the state must issue its own licenses for casinos, regulate and tax the online gambling of its own citizens, for example as the United Kingdom, Belgium, Romania, etc. Also the territories with a special status – jurisdictions, for example like Malta, Curaçao, Gibraltar, and others that want to allow international casinos to do business.
In case, if an online casino refuses to pay you your legitimate winnings, the only possibility is to go to the regulator that issued the license to this casino. This shows how important it is to choose an online casino based on who issued its license. A good and serious regulator is always on the side of fair and honest play. Your duty is to investigate every official complaint. In the event of a serious infringement by an online casino, this regulator may agree to revoke your license.
To facilitate the investigation, some regulators in Costa Rica, Panama, Anjouan, Seychelles make a contact form available to the player to file a formal complaint.
Other regulators offer the possibility of going to court. But to be honest, the sentence will have little legal effect. Here we can include the regulators of Curaçao and Gibraltar.
However, on the other hand, there are highly respected licensing regulators such as Malta, Alderney and Isle of Man. Should you have a dispute with the casino that owns the license from these authorities, it is highly likely that your chance of winning the lawsuit it is quite high.
Reasonable limits on deposits and withdrawals
At this point we go once again to a comparison of online casinos with insurance companies. Imagine that your insurance company annually collects less money than the value of your house. Would you insure your home with this company? I think not. In the event of a total loss, the insurance company would not have enough money to pay you and you would have to sue it. As the consequence, you would send her into bankruptcy, and you won’t see your money anyway.
With online casinos it is similar. If you win a big jackpot in a small casino, this will cause a big problem with your cash flow. And as a result, the strong motivation of the casino to act dishonestly. If the online casino is not “strong”, it will face insolvency. In this case, it is no longer about honesty or dishonesty, but that he simply does not have enough money to pay you.
We give as an example some slot machines that have such a high variation, that you can win up to 5000 times your bet in a single spin. That is, betting € 50 would win € 250,000. In order not to lose players, many online casinos do not like to put limits on bets. Although the most transparent casinos set a maximum limit for withdrawals. The less responsible casinos do not care about this, and only pray that no one wins such a large amount.
In order not to have this “ordeal”, before you start playing, try to analyze the financial strength of the chosen online casino. Make sure the casino can pay even if there is a maximum win. In addition, it also reviews the withdrawal limits. Imagine how many years the casino would have to pay you your € 250,000 prize, receiving € 3,000 a month – it would take 7 years. Most likely, the casino files for bankruptcy, and will not pay you the rest of your money.
Many online players wonder if online casinos will pay them a big win. The payment terms at the progressive slots game providers are specified in the contract with the particular online casino.
The large cumulative jackpots in slots, as a general rule, are formed by the Area Wide system, where each progressive jackpot slot machine works for a common cash box, which is responsible for an independent provider.
Sometimes there are schemes where 90% of the winnings are paid by the gaming software provider and 10% by the online casino operator. But even in this case there should be no fears.